Retrial queueing model with two heterogeneous server using matrix geometric method
نویسندگان
چکیده
منابع مشابه
Two-Heterogeneous Server Markovian Queueing Model with Discouraged Arrivals, Reneging and Retention of Reneged Customers
Customer impatience (reneging) has negative impact on the performance of queueing systems. If we talk from business point of view, firms lose their potential customers due to customer impatience which affects their business as a whole. It is envisaged that if the firms employ certain customer retention strategies then there are chances that a certain fraction of impatient customers can be ret...
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ژورنال
عنوان ژورنال: IOP Conference Series: Materials Science and Engineering
سال: 2021
ISSN: 1757-899X
DOI: 10.1088/1757-899x/1070/1/012028